Tucalo - Back Office Support, Data Automation & IT Specialists

Business Support

 

With over 25 years of software design experience under our belt, and 30 years involved in multiple business operations across many industries, Tucalo are able to offer businesses a reliable and efficient service to help our customers run their business more smoothly.

 

It's often more efficient and cost effective to outsource rather than hire new staff and go through the training and management process. This is especially true if it is only for short term projects or to get past temporary high demand work periods that your business is experiencing.

 

Tucalo offer a wide range of outsourcing services including:

 

• Data cleansing, rationalisation, intelligence and management
• Asset management
• Planning & scheduling
• Accounts, payroll & financial management using Sage, QuickBooks, Xero or Tucalo in-house software
• Personnel management - rostering, payroll, etc
• Fleet management
• Training & competencies management
• Project & event management

Supply Chain Partner for Multi-industry Products & Services

 

Operational products and services - In order to remain operational, your company will often need a wide range of products, each of which must be carefully sourced and selected to ensure they are fit for purpose and obtained at a suitable price.

 

To add yet more time to the process, this often includes tendering and selection. But very often, for operational products, you will also require related services such as installation, maintenance and repair. That's where Tucalo can support you by reducing the stress and workload of trying to manage this yourself.

 

Products for resale to customers - We also arrange bulk orders and materials to be processed in the supply chain for resale to other businesses or to retail customers. Talk to us about your requirements.

In-house SaaS for Back Office Business Operations - Ai Work Agent

 

Our in-house software, Ai Work Agent, provides businesses with a comprehensive software as a service, covering all the main aspects of running your back office business operations. From accounting, rostering, organisation structure and role assignment to legal, marketing and CRM, Ai Work Agent offers a full business solution from an operational aspect.

Customer Facing Websites & Web Apps

 

To ensure we are able to offer a full service covering both back office operations and customer facing interaction, we have a range of options available. Tucalo can provide customer facing websites, which are also able to integrate with our industry specific web apps. There are three options available with our websites & web apps:

 

Integrate your existing website directly with our web apps

We simply send you a link and you place a button on your existing site that will open the portal to your chosen app. This option is ideal for companies who have an existing static website that they want to retain, while gaining access to dynamic features our apps offer such as customer billing, contract signing, posting adverts or selling products.

 

If you can't find the app you want in our webstore, we will work with you to build a new app and add it to our store. We are also able to take over hosting and management of your existing website should you need us to do so.

 

Use our generic website and select the features you want to use

This allows non-registered users to visit and browse your site. The site offers potential customers the option to create an account, where they will then gain access to the app features that are exclusive to customers who are registered and signed in.

 

Have us build you a bespoke website to your design

The site can also integrate with our industry apps, or be fully independent with all its own features built in. This option is ideal for customers who have specific layout ideas or needs and want full control over exactly how their main website will be laid out, while still being able to take advantage of the web app features.

 

ePOS & mPOS

 

Tucalo supply a range of electronic point of sale hardware products along with supporting software, and offer supply only or supply and install for both new and existing systems. Our hardware includes touchscreen terminals (with customer facing display if required), self-service kiosks, integrated card machines, thermal receipt printers, automatic cash drawers and barcode scanners. We can also supply new or help set up existing mobile point of sale tablets & mobiles for both iOS and Android. In addition, we supply and manage dedicated mPOS devices.

 

For specific industries, we can supply kitchen display systems and integrated weighing scales. Contact us to discuss your specific requirements to get the right setup for your company.

 

How we can transform your business

 

Our extensive multi-industry experience combined with being able to offer full consulting, design, implementation and support services to businesses makes us very exclusive in the services we can offer. Our experience includes engineering industries, where we are not only able to save costs, but can make huge safety improvements.

 

Full flexibility where you decide what you want

 

Tucalo offer fully flexible options on our software, hardware and support services, meaning our customers can decide if they want to partially engage with us, or have us entirely manage their businesses from one single platform without the need to worry about additional web resources or IT infrastructure. We provide full migration support, training & helpdesk facility for all our products to allow seamless onboarding. Our payment plans are very competitive and customers can opt out at anytime.

 

Careers

 

Tucalo are always looking for new recruits with the right experience in business support and sales. Call or email us to discover a new career.